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Hello Grooming

Website Terms of Use

Last updated: 22 September 2026

These terms explain the rules for using hellogrooming.co.uk, operated by Nicola Grundy, trading as Hello Grooming ('we', 'us' and 'our').

By using this website, you agree to use it in accordance with these terms. If you do not agree, please do not use the website.

These website terms do not replace any separate terms and conditions that apply when you book our grooming services.

About us

Nicola Grundy, trading as Hello Grooming.

  • 7 Clyde Terrace, Spennymoor, DL16 7SE
  • helloletsgroom@gmail.com
  • 07815 195373

Using our website

You may use this website for lawful personal or business purposes connected with learning about or contacting our business. You must not misuse the website, attempt to gain unauthorised access to it or associated systems, knowingly introduce malicious code, interfere with its operation, use it to infringe another person's rights, or use its content unlawfully.

Information on this website

We take reasonable care when preparing website content, but general website information is provided for information purposes and may change. Unless expressly stated otherwise, it should not be treated as professional, veterinary, medical, legal, financial or other specialist advice.

Service descriptions, availability and prices

Information about services, availability and prices on this website is intended to help you understand what we offer. A booking or enquiry is not accepted until we confirm it. Prices and service information may be changed from time to time, subject to any rights you have under an existing booking.

Intellectual property

Unless stated otherwise, we or our licensors own or have permission to use the intellectual property rights in the website and its content, including text, branding, graphics, photographs and design elements.

You may view the website and make reasonable personal use of its content. You must not reproduce, republish, sell, commercially exploit or systematically extract website content without permission, except where the law permits it.

We may link to websites or services operated by other organisations. A link does not mean that we control or endorse the external service. We are not responsible for external websites or their content, availability or privacy practices.

You may link to publicly available pages on our website in a fair and lawful way that does not damage our reputation or suggest an association, approval or endorsement where none exists. We may ask you to remove a link where it is misleading, unlawful or harmful.

Website availability

We aim to keep the website available and accurate but cannot guarantee uninterrupted or error free access. We may update, suspend or withdraw parts of the website where reasonably necessary.

Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability that cannot lawfully be excluded under applicable consumer law.

To the extent permitted by law, we are not responsible for loss caused solely by reliance on general information on this website where specialist advice should reasonably have been obtained, or for loss caused by third party websites outside our control.

If you are a consumer, your statutory rights are not affected by these terms.

Privacy and cookies

Our Privacy Policy explains how we use personal information. Our Cookie Policy explains our use of cookies and other storage and access technologies and the choices available to website users.

Changes to these terms

We may update these website terms from time to time. The version published on the website when you use it will apply to that use.

Governing law

These terms are governed by the laws of England and Wales. If you are a consumer, you may also have rights to bring proceedings in the part of the UK in which you live.

Contact

Questions about this website can be sent to helloletsgroom@gmail.com.